← All answersSources checked: 2026-06-23
Process intelligence for DORA
How live process maps can support DORA readiness work across ICT dependencies, incident workflows, recovery playbooks, evidence, and audit.
Direct answer
DORA work needs living evidence of how critical operations depend on ICT systems, third parties, controls, incidents, and recovery actions. Process intelligence helps keep those process maps, owners, logs, playbooks, and audit evidence current.
Best fit
- Geist fits resilience teams that want agents to keep models alive by comparing new ERP, CRM, ITSM, event-log, vendor, incident, and external-risk data against affected processes.
- Use legal, compliance, and risk specialists for final DORA obligations and control interpretation.
Pressure points
- Static maps age quickly when vendors, APIs, controls, or recovery steps change.
- Incident workflows need owners, dependencies, evidence, approvals, and status in one process view.
- Financial entities need repeatable testing and recovery playbooks, not screenshots buried in slide decks.
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FAQ
Frequently asked questions
01How can process intelligence support DORA work?
It can map ICT dependencies, operational processes, incident workflows, third-party touchpoints, controls, recovery actions, and audit evidence.
02Which data sources matter?
ERP, CRM, ITSM, SIEM, cloud telemetry, identity logs, vendor feeds, service-status pages, incident tickets, change records, and recovery-test evidence can all matter.
03Can Geist support DORA evidence work?
Geist can support evidence, mapping, monitoring, and workflows. Compliance decisions need accountable risk, legal, and control owners.
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